Expert recruiters with over two decades of experience, delivering professional and trustworthy services
Signature Staff Recruitment Agency
Signature Staff is a trusted regional recruitment agency dedicated to connecting great people with great businesses. Founded on 19 January 1998 and based in Far North Queensland, we have spent more than 27 years helping organisations grow through strategic hiring and people-focused workforce solutions.
Operating across Cairns, Townsville, and regional and remote communities, we specialise in recruitment for hospitality, administration, and a wide range of industry sectors. Our team combines deep local knowledge with national and international reach, allowing us to bridge workforce gaps with care, precision, and cultural awareness.
Our Culture
Our Mission:
To be recognised as a national brand by 2030.
Our Vision:
“Connecting to make a difference” guides everything we do. It’s supported by refreshed and reinforced values that define how we work, how we treat people, and how we respond to challenges.
Our Values
At Signature Staff, recruitment is much more than matching a resume to a job description — it’s about building relationships, understanding people, and strengthening communities through meaningful employment connections.
- Loving What We Do – Passion is the driving force behind our work. We love what we do and support each other to achieve the best outcomes for both clients and candidates.
- Service – Helping and Supporting Others – We go beyond expectations to meet the needs of our clients and candidates, offering guidance, solutions, and a personal touch.
- Systems – Steady, Secure, and Effective for Growth – We strive to be productive and efficient through systems that streamline our processes. When something isn’t working, we proactively improve or change it to deliver better service.
- Accountability – Owning Our Actions – We take full responsibility for our decisions and results, learning from both successes and mistakes.
- Integrity – Doing What We Say – We keep our promises, act with honesty in all our dealings, and maintain the credibility that defines our reputation.
- Communication – Encouraging Meaningful Engagement – We actively listen, share knowledge, are transparent in our message, and connect with others to create a positive impact.
In conclusion, we are especially passionate about supporting regional and remote businesses, which often face unique workforce challenges. Our deep understanding of the local landscape — combined with our national and international reach — allows us to bridge talent gaps with care, precision, and cultural sensitivity.
Our Services
What We Do Best
We work with start-up businesses through to large global organisations, focusing on helping small and medium-sized businesses find and manage their workforce.
We help job seekers in North Queensland and Australia land their dream job and achieve great results.
Find Temporary Staff
Our temporary recruitment and labour hire services take the stress out of recruiting
Resources for Employers
Browse our collection of staffing solutions, forms & templates
About Us
Vlasta Eriksson
“Change the plan, never the goal.” – My go-to when things don’t go according to plan.
Founder & Director
I founded Signature Staff in 1998 and over the years I’ve done just about every role in the business. These days, my focus is on strategic planning and steering the company’s future, though I’m always ready to step in where needed.
For me, this business is a lifestyle, not just a job. What I value most are the people I meet, the connections made, and the many stories that have shaped our journey. The Signature Staff value that resonates most with me is Loving what we do, as it reflects both the passion of our team and the genuine relationships we build with clients and candidates.
Outside of work, I’m passionate about personal and professional growth, fascinated by a good conspiracy story, and I bring a unique perspective as part of the Blueprinter Soul group. My guiding principle is simple:
“Do to others as you would like to be done to you.”
Jack Donald
"Love the life you live. Live the life you love" Robert Nesta Marley
General Manager
As General Manager, I oversee strategic operations, client relationships, workforce planning, and team performance to ensure the smooth delivery of our recruitment and labour hire services. A key part of my role is supporting clients with temporary staffing solutions when they need it most, helping them keep their operations running while ensuring their own teams feel supported and valued.
The Signature Staff value I connect with most is Service, because I believe in delivering consistent, reliable support. With our 24/7 Duty Manager service, I’m committed to responding to client needs as quickly and effectively as possible.
Outside of work, life is all about being a dad to my 18-month-old daughter — and I love every moment, even the challenging ones. I also enjoy keeping fit, staying active, and making time for the gym.
Téa Featon
"In the midst of chaos, there is also opportunity" - Sun Tzu, The Art of War.
Compliance Manager
I’ve been with Signature Staff for six years, making sure our contracts, policies, and systems meet industry standards while keeping our operations running smoothly. I enjoy balancing compliance with admin management — bringing clarity and calm to the team and ensuring everything works as it should.
The value I connect with most is Service, because supporting others builds stronger relationships and a real sense of team. The most rewarding part of my work is hearing the success stories from candidates and clients after a great placement.
Outside of work, you’ll usually find me outdoors — 4WDing, camping, fishing, or just unplugging in nature to reset and recharge.
Pearl Brunner
Do what you say you are going to do.
Business Relationship Manager
I’ve been part of Signature Staff since 2008, with a break to focus on family life, and my role centres on working closely with clients to understand their staffing needs and provide tailored solutions.
What I enjoy most is building strong one-to-one relationships, getting to know businesses, and helping them find the right people to grow and succeed. Over the years, I’ve had many memorable moments that continue to keep me smiling and motivated.
The Signature Staff values I connect with most are Communication and Service, as I believe in being open, transparent, and keeping clients informed every step of the way.
Outside of work, I’m passionate about cars — especially Mokes, Beetles, Kombis, and camping trucks. After so many years with the team, I think there aren’t many surprises left about me!
Stacey Rodman
Breathe in, breathe through, breathe deep, breathe out.
Temporary Placement Officer
I work in the labour-hire division at Signature Staff, ensuring the best outcomes for our clients. Although I’m new to the team, I bring over 13 years of experience in the hospitality industry.
What I enjoy most is connecting people to roles where they feel comfortable and valued.
The Signature Staff value I connect with most is “Accountability,” because owning mistakes is an opportunity to grow and become better.
Outside of work, I love relaxing with my dog Axel, watching reality TV, and spending time with friends and family.
Tania Mazzer
Carpe Diem: seize the day.
Accounts and Payroll Officer
I look after our Labour Hire wages as well as Accounts Payable and Receivable. My role is varied and keeps me mentally engaged, which is one of the things I enjoy most about it.
One of my favourite experiences so far was a recent team-building exercise, which gave me the chance to connect with colleagues and learn more about the people I work alongside.
The Signature Staff value I connect with most is Accountability, because I believe in taking ownership of my work, learning from mistakes, and delivering with integrity.
Outside of work, I spend most of my time with my two horses or enjoying time with family.
Alek Eriksson
“Do it right the first time round, and no mistakes shall then be found.”
Content Creator / Administration Assistant
At Signature Staff, my role is always varied. Some days I’m managing content for our Facebook account, while other days I’m assisting with temping tasks, filling shifts, and supporting the recruitment team with admin to keep everything running smoothly.
What I enjoy most is the mix of creativity and organisation — from building our online presence to directly supporting clients and candidates. A memorable moment for me was our team-building trip to Mungalli Falls, where I used the flying fox for the first time since school camp — almost 10 years ago!
The Signature Staff value I connect with most is Integrity, because being honest and reliable is key to building trust with clients and candidates. Outside of work, I enjoy hiking, chasing waterfalls, adventuring to new places, and unwinding with friends — and one day, I’d love to own a drum kit and learn to play.
Antonia Kaye
"Let what comes, come. Let what goes, go."
Receptionist
At Signature Staff, I work at the reception desk, welcoming potential candidates as they arrive and providing information about the company.
What I enjoy most about my role is the opportunity to connect with a wide range of people every day and create a positive first impression.
The Signature Staff value I connect with most is Communication, as it’s at the heart of what I do — making people feel welcome, supported, and ensuring the workplace runs smoothly.
Lorena Oriundo
Do it well and communicate it effectively.
Content Creator & Recruitment Assistant
At Signature Staff, I manage content creation across our platforms and support recruitment through the onboarding of new staff. I enjoy the freedom to create engaging content while being part of a team where everyone is willing to step in and support one another.
The value I connect with most is “Communication,” because being transparent with our words allows us to grow together, without secrets, while supporting our team, clients, and staff.
Outside of work, my perfect day is simple: cook Peruvian food, share it with friends, chat with my mom, sleep on the beach, and repeat.
“Live your life, don’t let life live you.” – S. Diaz.
Aisa Masdo
Always be kind to yourself and to others.
Virtual Recruitment Assistant
I support the team by managing job postings, candidate processing, database searches, and client leads. I also prepare candidate presentations, maintain talent communities, and ensure recruitment workflows run smoothly.
What I enjoy most is making a real difference — helping clients secure the right talent while supporting candidates in finding roles that match their skills and goals. A highlight for me is when a role is successfully filled, as it’s a rewarding outcome for both sides.
The Signature Staff value I connect with most is “Vision,” as I’m passionate about contributing to meaningful outcomes for clients and candidates alike.
Outside of work, I enjoy staying active with workouts, reading, crochet, and exploring new places through travel.
Our Locations
Our team of expert recruiters operate from our Cairns and Townsville offices. We can help you fill vacancies or provide labour hire across most of North Queensland.
If you need a recruitment agency you can rely on, get in touch using the details below.
Your Cairns Employment Agency
Phone: (07) 4050 3888
Address: 3/194 McLeod Street, Cairns North QLD 4870
Your Townsville Employment Agency
Phone: 0418 533 357
Address: Unit A/1037 Riverway Drive, Rasmussen QLD 4815
*By appointment only
Signature Staff Team Building 2023
Setting our Vision, Mission and Values weekend retreat at Kurrimine Beach.